TECH+CARE

Introduction :-

Health information management (HIM) is information management applied to health and health care. It is the practice of acquiring, analyzing and protecting digital and traditional medical information vital to providing quality patient care. With the widespread computerization of health records, traditional (paper-based) records are being replaced with electronic health records (EHRs). The tools of health informatics and health information technology are continually improving to bring greater efficiency to information management in the health care sector. Both hospital information systems and health human resources information systems (HRHIS) are common implementations of HIM. The goal was to raise the standards of records keeping in hospitals and other healthcare facilities.

A Hospital Management System is a comprehensive, integrated information system designed to manage all the aspects of a hospital's operations, such as medical, administrative, financial, and legal issues and the corresponding processing of services. This customizable HIM is an integrated healthcare solution which includes OPD and IPD Management, Pharmacy, Laboratory, Radiology, Ward Management, Online Appointments Scheduling, Secured Messaging, Doctor Portal, Patient and Family Portals, Medical Electronic Billing, Accounting, HR/Payroll System. The customizable alert system sends the text or email and improves the quality of patient care. Electronic medical record (EMR Systems) helps to be aware of revenue stream, patient records and other key metrics at your fingertips. Electronic health record (EHR Systems) allows electronic sharing of patient records with other providers and medical applications and managing the overall health of patients. HIS is often composed of one or several software components with specialty-specific extensions, as well as of a large variety of sub-systems in medical specialties from a multi-vendor market. The Hospital Information System (HIS) is a province-wide initiative designed to improve access to patient information through a central electronic information system.

Benefits of HIM :- 

Electronic Health Records and the ability to exchange health information electronically can help you provide higher quality and safer care for patients while creating tangible enhancements for your organization. EHRs help providers better manage care for patients and provide better health care by.

Our Aim:-

Hospital Information Systems provide a common source of information about a patient’s health history. The system has to keep data in a secure place and controls who can reach the data in certain circumstances. These systems enhance the ability of health care professionals to coordinate care by providing a patient’s health information and visit history at the place and time that it is needed. Patient’s laboratory test information also includes visual results such as X-ray, which may be reachable by professionals. HIS provide internal and external communication among health care providers.

The HIS controls organizations (a Hospital in this case), official documentations, financial situation reports, personal data, utilities and stock amounts. The HIS also keeps in a secure place: patient's information, patient's medical history, prescriptions, operations and laboratory test results. The HIS protects organizations, handwriting errors, overstock problems, conflict of scheduling personnel, and official documentation errors like tax preparations errors.  HIS’s goal is to streamline patient information flow and its accessibility for doctors and other health care providers. These changes in service will improve patient care quality and patient safety over time.

Our Mission :-

To establish one of the largest International IT Outsourcing Services Network Make the most Customer Friendly Company. To create and deliver high quality hospital, physician and other healthcare related services that improve the health and well-being of the individuals and communities we serve.  We are on a mission to make a change in healthcare by providing technology and services to reduce costs, reduce errors, and improve the quality of care. We are creating tools to bridge the gap between providers and patients, hospitals and private practices, and healthcare facilities and payers. Our unified cloud solutions allow organizations to work together to make health care faster, smarter, and more convenient. We are building bridges to better healthcare.

Our Vision:-

We wants to continuously improve customer satisfaction by providing better & State of the art Healthcare and IT services & products to the society. To deliver world-class healthcare Services.

Modules Introduction:-

It is completely modular in nature. Customization is easy. So you may select your preferred modules and may add as many in future, as desired. Any third party modules can also be integrated seamlessly. We help you in transforming to and succeeding in value-based patient care that improves health and outcomes at lower costs.

Following are the Modules we offer :-

Information Desk Module :- This module deals with all types of enquiries received in regard to the hospital and in regard to the patients who are admitted or registered.

Salient Features Include:

• Patient enquiry

• Appointments enquiry

• Investigation appointment enquiry

• Consultants enquiry

• Investigation enquiry

• In-patient enquiry

• Tariff information

• Packages information

• Estimates

• Visitor pass management

Patient Registration Module :-  This module registers patient details based on general and demographic information. Patients are allocated a Unique Health Identification Number (UHID) and discount cards at the time of registration.

Salient Features Include:

•Detailed information of patients

• Mandatory fields for crucial patient information as per JCI Standards

• Alerts in place to prevent erroneous data entry

• Generates Smart Card with Unique Health Identification Number (UHID)

• Advanced multi-criteria search for registered patients

• RFID wrist band generation

• Provision for recording sponsor, insurance and medical tourism details.

Doctor Login Module :- This module deals with all types of enquiries received in regard to the hospital and in regard to the patients who are admitted or registered. It provides Accessibility to Doctors to login and see patient record etc.

Salient Features Include:

• Detailed information of patients

• Advanced multi-criteria search for registered patients

Patient Login Module :-  This module deals with all types of enquiries received in regard to the patients who are registered. It provides Accessibility to the patients.

Salient Features Include:
• Detailed information of patients

• Advanced multi-criteria search for registered patients

Super Admin Login :-  This module deals with all types of enquiries received in regard to the doctors, patients and in regard to the Department Admin. This Provides overall view of the System.

Salient Features Include:

• Detailed information of patients and Doctors
• Advanced multi-criteria search for registered patients and Operating Doctors.
• Patient In- Out Details
• Inventory Reports 
• Expenditure

Outpatient Management Module :- This module deals with recording the patients’ basic medical treatment details and depends on other modules for acquiring their registration details, booking appointments for consultation, test appointments, report viewing etc.

Salient Features Include:

• Dashboards for patients activity/sponsor activity

• Dashboards for user activity

• Dashboard for advances/payments/refunds etc.

• UHID creation/merging/activation

• Schedules for doctors

• Patient evaluation

• Diagnosis

• Lab orders

• Medication orders

• Procedure orders

• Cross referral

• Token system (Digital Signage)

• Data reports on user activity/patient activity/doctor activity

• Reports on OPD/patient count/service billing/revenue

Inpatient Management Module :- This module commences when the patient is being registered and allotted a bed in the ward. It deals with the complete treatment and services provided to the patient during his/her stay in the hospital.

Salient Features Include:

• Conversion from OP to IP

• Bed allotment

• Inter-departmental consultation

• Bed transfers

• Requisition of drugs and consumables from the pharmacy

• Raising investigations and report viewing

• Maintenance of billing sheets for patients

• Dashboard for patient access

• Dashboard for billing activities/audit

• Dashboard for quick links (counts, revenue, discount etc.)

• Discharge summary

OT Record Management :-  This module commences when the patient is being registered and allotted in the OT. It deals with the complete treatment and services provided to the patient during his/her stay in the hospital.

Salient Features Include:

• Requisition of drugs and consumables from the pharmacy

• Raising investigations and report viewing

• Maintenance of billing sheets for patients

• Dashboard for patient details

• Doctors Details and Specifications

• Discharge summary

Pharmacy Information System :- This module deals with the retail sale of medicines to general customers & OPD patients, and issue of medicines to the in-patients in the hospital. Its functions include online drug prescription and inventory management and billing of drugs, surgical and consumables.

Salient Features Include:

• Provides a comprehensive online list of available drugs for the doctors

• Displays alternative drugs for the non-available drugs

• Supports interfacing with drug databases

• The ABC, VED classification of medicines

• Auto-generation of alerts when minimum stock levels are reached

• Online requisition for stock order from the main store

• Provision to manage consignment items

• Barcode/RFID for the items

• Can be interfaced with Pneumatic tube for dispatch

• Drug allergy alerts

Consulting Appointment Management :-  Consulting Appointment Management Patients reach hospitals either through direct walk-in or through a reference from referral hospitals. Using this module, appointments can be issued in advance for new patients as well as for follow-up patients. Appointments can be rescheduled or cancelled as per the requirement. Some patients may come for lab tests and radiology services and registrations for these, too, will be carried out and bills will be generated for the required services.

Pathology Information System :-  This module is used by the pathology lab to record and disseminate the information regarding the tests performed. The laboratory department receives online orders from doctors and also allows laboratory personnel to generate requests.

Salient Features Include:

• Service and test setup

• Sponsor-wise service mapped with diagnostic tests

• Diagnostic packages using different tests

• Billing using lab orders from clinical module

• Requisition generation from lab order/bill

• Requisition creation based on facility wise, test wise, sample type wise

• Sample collection process

• Interfacing with lab analyzers

• Results fetching from analyzer data

• Results recheck process

• Results authorization

• Redo process from sample collection

• Status update

• Prints with NABL standards

• Print queue process

• Access previous lab results based on tests and UHID number

• Lab reagents and kits inventory management

• Dashboard for authorization

• Dashboard for TAT

• Dashboard for work in progress

• Analysis dashboard based on parameters and tests

Casualty & Emergency Management System :- This module deals in taking care of patients from the time they arrive in the casualty till the time they are transferred to a department in the hospital for further treatment. This module sends alerts to the corresponding departments, captures all the relevant data on patient’s condition at the time of arrival and the course of action undertaken, and in turn helps in the planning the further treatments and procedures.

Salient Features Include:

• Capturing of whatever basic patient demographic information is available at the time of registration of the casualty and updating the same when fully available

• Consulting details

• Clinical follow up scheduling

• Lab test reports

• Diagnosis

• Service orders and bookings

• Pharmacy/surgical details